Department of Mental Health
Office Hours
Monday to Friday, 8:15 am to 4:45 pm
Connect With Us
64 New York Avenue, NE, 3rd Floor, Washington, DC 20002
Phone: (202) 673-7440
Fax: (202) 673-3433
TTY: (202) 673-7500
Email:dmh@dc.gov
Agency Performance
Monday to Friday, 8:15 am to 4:45 pm
Connect With Us
64 New York Avenue, NE, 3rd Floor, Washington, DC 20002
Phone: (202) 673-7440
Fax: (202) 673-3433
TTY: (202) 673-7500
Email:dmh@dc.gov
Agency Performance
Policies and Notices
00 - Cancellation of Policies
| Policy Number | Name | Publish Date |
| 00 TL-93 [PDF] | Cancellation of CMHS Policies System-wide | December 10, 2007 |
| 00 TL-94 [PDF] | Cancellation of CMHS Policies in All Areas Except SEH | December 12, 2007 |
10 - Index of Policy Listings
| Policy Number | Name | Publish Date |
| 10.1 TL-126 [PDF] | Alphabetical/Subject Index | October 8, 2009 |
| 10.2 TL-127 [PDF] | Numeric Index | October 8, 2009 |
100 - 199 Mental Health and Mental Health Administration
| Policy Number | Name | Publish Date |
| 100.1 TL-12 [PDF] | Distinction Between DMH Authority and Provider Level Roles | June 5, 2002 |
| 115.1A TL-183 [PDF] | Mortality Review | February 4, 2013 |
| 115.2 TL-86 [PDF] | Consumer Satisfaction Surveys** | March 6, 2007 |
| 115.3 TL-169 [PDF] | DMH Policy Statement on Core Values and Practice Principles | June 5, 2012 |
200 - 299 Admissions or Related Referrals
| Policy Number | Name | Published Date |
| 200.2B TL-178 [PDF] | Continuity of Care Practice Guidelines for Adult Mental Health Providers** | August 15, 2012 |
| 200.3 TL-22 [PDF] | Suspended Referral Status** | December 30, 2002 |
| 200.4A TL-181 [PDF] | Screening for Co-Occurring Substance Use Disorders | November 14, 2012 |
| 200.5A TL-160 [PDF] | Continuity of Care Practice Guidelines for Children and Youth** | January 27, 2012 |
| 200.7 TL-158 [PDF] | Psychiatric Residential Treatment Facility (PRTF) Medical Necessity Determination Process** | January 13, 2012 |
| 200.9 TL-177 [PDF] | DMH Collaboration with Federal Agencies who Provide Supervision to Individuals Released from the Criminal Justice System | August 22, 2012 |
| 220.1 TL-119 [PDF] | DMH Officer–Agent Certification** | March 13, 2009 |
300 - 399 Mental Health Treatment and Other Clinical Services
| Policy Number | Name | Published Date |
| 300.1D TL-161 [PDF] | Level of Care Utilization System (LOCUS/CALOCUS) Evaluations** | February 27, 2012 |
| 303.1C TL-115 [PDF] | Periodic Psychiatric Examination** | December 24, 2008 |
| 303.3 TL-114 [PDF] | Converting Civilly Committed Consumers to Voluntary Status** | December 24, 2008 |
| 311.1 TL-02 [PDF] | District of Columbia Medication Access Project (DCMAP)** | February 12, 2002 |
| 311.2 TL-51 [PDF] | Evidence-Based Psychotherapy** | August 4, 2004 |
| 340.1A TL-170 [PDF] | DMH Hypothermia Policy** | June 21, 2012 |
| 340.3 TL-40 [PDF] | Certification of Out-of-State Applicants As MHRS Providers** | February 2, 2004 |
| 340.4 TL-67 [PDF] | Services to Children and Youth in Natural Settings** | April 22, 2005 |
| 340.5A TL-151 [PDF] | Maintaining Children and Youth in Their Homes** | August 1, 2011 |
| 340.6A TL-130 [PDF] | Provision of Assertive Community Treatment (ACT) to Adult Consumers** | December 9, 2009 |
| 340.9 TL-148 [PDF] | Community based Intervention (CBI) Services for Children and Youth** | January 10, 2011 |
| 340.10 TL-153 [PDF] | High Fidelity Wraparound Care Planning Process** | August 1, 2011 |
| 340.11 TL-152 [PDF] | Child/Youth and Family Teaming** | August 1, 2011 |
400 - 499 Medications, Clinical Records, and Consumer Information
| Policy Number | Name | Published Date |
| 400.1A TL-172 [PDF] | Pharmacy Consumer Assistance Program (PCAP) for Community Based Consumers | August 2, 2012 |
| 414.1A TL - 154 [PDF] | Informed Consent to Mental Health Treatment for Children and Youth Receiving Services in the Community** | October 25, 2011 |
| 414.2 TL-149 [PDF] | Informed Consent for Mental Health Treatment for Adults Receiving Services in the Community** | February 14, 2011 |
| 450.1 TL-95 [PDF] | Use of Electronic Signatures in Clinical Documentation** | February 5, 2008 |
| 460.1B TL-186 [PDF] | Subpoenas for DMH Employees and Mental Health Records | March 27, 2013 |
| 480.1C TL-165 [PDF] | Reporting Major Unusual Incidents (MUIs) and Unusual Incident (UIs)** | May 3, 2012 |
| 482.1A TL-142 [PDF] | Protecting Consumers from Abuse, Neglect or Exploitation** | October 10, 2010 |
500 - 599 Consumer Services, Movement of Consumers, Discharge and Legal Affairs
| Policy Number | Name | Published Date |
| 500.1B TL-184 [PDF] | Language Access for Individuals with Limited or No English Proficiency** | February 4, 2013 |
| 508.1A TL-162 [PDF] | Evidence Based Supported Employment Services** | February 28, 2012 |
| 511.1 TL-73 [PDF] | Access to Housing** | June 10, 2005 |
| 511.2 TL-74 [PDF] | Providing Housing and Services to Homeless Consumers** | June 10, 2005 |
| 511.3A TL-174 [PDF] | DMH Guidelines on Nursing Facility Referrals and Required Reviews** | August 10, 2012 |
| 512.1 TL-64 [PDF] | Neighborhood Legal Services** | January 28, 2005 |
| 513.1 TL-60 [PDF] | Consumer's Petition for Writ of Habeas Corpus** | December 14, 2004 |
| 515.1 TL-55 [PDF] | Advance Directives** | August 31, 2004 |
| 524.1 TL-78 [PDF] | Reporting Unauthorized Leave for Forensic Consumers Receiving Community Services** | December 12, 2005 |
| 525.1 TL-61 [PDF] | Designation of "Inactive/Discharge Status" for Child/Youth Consumers who are not in Active Treatment in a Core Services Agency** | December 20, 2004 |
| 525.2 TL-66 [PDF] | Designation of "Inactive/Discharge Status" for Adult Consumers who are not in Active Treatment in a Core Services Agency** | April 22, 2005 |
| 525.3 TL-110 [PDF] | Residential Crisis Bed Self-Discharge and Against Medical Advice Discharge Procedures** | November 6, 2008 |
| 530.1 TL-17 [PDF] | SSI/SSDI Expedited Benefits Policy** | September 13, 2002 |
| 532.1 TL-18 [PDF] | Representative Payee** | November 22, 2002 |
| 533.1 TL-171 [PDF] | Use of Gift Cards | July 16, 2012 |
600 - 699 GENERAL ADMINISTRATION
| Policy Number | Name | Published Date |
| 610.1 TL-102 [PDF] | MHA Leadership Committees | May 20, 2008 |
| 612.1 TL-164 [PDF] |
Internal Quality Committee and Quality Council |
April 28, 2012 |
| 620.1C TL-100 [PDF] | Administrator-On-Call | April 14, 2008 |
| 621.2 TL-107 [PDF] | MHA Program Relocation and Space Assignment | September 22, 2008 |
| 623.1 TL-121 [PDF] | Accountability for Government Property | May 26, 2009 |
| 630.1A TL-19 [PDF] | Uniform Language in Anti-Discrimination Issuances and EEO Notices | November 22, 2002 |
| 630.2 TL-167 [PDF] | Reporting Abuse or Neglect for Children | May 30, 2012 |
| 630.3 TL175 [PDF] | Reporting Elder and Vulnerable Adult Abuse and Neglect | August 10, 2012 |
| 640.1 TL-37 [PDF] | Communication of Information to the Public | December 13, 2003 |
| 640.2 TL-187 [PDF] | Notification Process for Proposed Actions Affecting Advisory Neighborhood Commissions | April 15, 2013 |
| 645.1 TL-28 [PDF] | DMH Privacy Policies and Procedures** | July 16, 2003 |
| 645.1 Appendix [PDF] | DMH Clinical Record Request Fee Schedule for DMH Privacy Policies and Procedures Operations Manual** | February 23, 2004 |
| 645.1 TL-157 [PDF] | Revised DMH – HIPAA Form 15, Dated December 20, 2011 | January 09, 2012 |
| 650.1 TL-180 [PDF] | Tuberculosis Control | October 23, 2012 |
| 651.1 TL-185 [PDF] | Certification for Disaster Mental Health Emergency Responders | February 5, 2013 |
| 662.1 TL-166 [PDF] | Major Investigations | May 3, 2012 |
| 670.1 TL-62 [PDF] | Preparing Decision Memorandums | January 8, 2005 |
| 671.1 TL-07 [PDF] | Development of DMH Policy and Procedures** | May 9, 2002 |
| 681.1 TL-11 [PDF] | DMH Long Distance Telephone Calls | May 28, 2002 |
| 681.2A TL-33 [PDF] | Minimum Standards for Telephone-based Customer Service | October 6, 2003 |
| 686.1 TL-24 [PDF] | Electronic Mail (Email) Acceptable Use Policy | May 27, 2003 |
| 686.2 TL-25 [PDF] | Internet Access and Acceptable Use Policy | May 27, 2003 |
700 - 799 PERSONNEL MANAGEMENT
| Policy Number | Name | Published Date |
| 700.1 TL-48 [PDF] | DMH Personnel Services | June 16, 2004 |
| 710.1 TL-49 [PDF] | Employee Conduct | July 6, 2004 |
| 710.2A TL-133 [PDF] | Workplace Violence Prevention and Response | March 19, 2010 |
| 712.1 TL-23 [PDF] | Areas of Consideration for Department of Mental Health Vacancies | March 21, 2003 |
| 713.1 TL-53 [PDF] | Recruitment Advertising and Offers of Appointment | August 16, 2004 |
| 713.2 TL-113 [PDF] | Volunteer Services Program** | December 9, 2008 |
| 716.1 TL-34 [PDF] | Health Screening Policy** | October 21, 2003 |
| 716.2 TL-173 [PDF] | Mandatory Testing for CDL Drivers for Controlled Substances and Alcohol | August 3, 2012 |
| 716.3 TL-108 [PDF] | Mandatory Drug and Alcohol Testing for Employees who Serve Children or Youth** | October 15, 2008 |
| 716.4 TL-83 [PDF] | Criminal Background and Traffic Record Check Program** | July 25, 2006 |
| 716.5 TL-101 [PDF] | Criminal Background Check Program for Certain Unlicensed Personnel | April 21, 2008 |
| 716.6A TL-156 [PDF] | Screening for Eligibility to Participate in Federal Healthcare Programs and to Contract with District of Columbia | November 23, 2011 |
| 717.1 TL-32 [PDF] | Administration and Use of Overtime | October 3, 2003 |
| 717.2 TL-57 [PDF] | Voluntary Leave Transfer Program | September 1, 2004 |
| 717.3 TL-103 [PDF] | Alternative Work Schedules | May 30, 2008 |
| 717.4 TL-105 [PDF] | Telecommuting | August 7, 2008 |
| 718.1 TL-116 [PDF] | Employee Identification Card Program | February 4, 2009 |
| 740.2 TL-44 [PDF] | DMH Orientation of New Employees | June 2, 2004 |
| 750.2A TL-56 [PDF] | Travel and Training Reimbursement Policy | September 1, 2004 |
| 750.3 TL-131 [PDF] | Government and Personal Vehicle Operators Accountability Policy | December 10, 2009 |
| 760.1A TL-122 [PDF] | DMH Americans with Disabilities Act and Human Rights Act Grievance Procedure for Employees and Applicants | May 28, 2009 |
| 760.2C TL-163 [PDF] | Provision of Reasonable Accommodations in Employment Practices Under the Americans with Disabilities Act Amendments Act (ADAAA) for Employees and Applicants | March 28, 2012 |
| 760.3A TL-179 [PDF] | Effective Communication for People with Disabilities | September 24, 2012 |
| 760.4 TL-136 [PDF] | DMH Equal Employment Opportunity Policy | May 26, 2010 |
| 770.1A TL-118 [PDF] | Clearance of Personnel for Separation or Transfer | February 4, 2009 |
| 770.2A TL-117 [PDF] | Exit Interviews for Employees Who Separate | February 4, 2009 |
| 770.3 TL-52 [PDF] | Reporting an Employee's Death | August 16, 2004 |
800 - 899 PROCUREMENT, SUPPLIES, AND SERVICES
| Policy Number | Name | Published Date |
| 801.1 TL-76 [PDF] | Inter-agency and Intra-agency Agreements | August 1, 2005 |
| 811.1C TL-182 [PDF] | Wireless Communication and Other Portable Technology Equipment | January 10, 2013 |
900 - 999 FINANCIAL MANAGEMENT
| Policy Number | Name | Published Date |
| 911.1C TL-176 [PDF] | Claims Audits** | August 10, 2012 |
| 913.1 TL-138 [PDF] | DMH Third Party Liability (TPL)** | August 25, 2010 |
| 920.1 TL-139 [PDF] | Discounted/Sliding Fee for Mental Health Rehabilitation Services (MHRS)** | September 13, 2010 |
1000 DMH MANUALS
| Policy Number | Name | Published Date |
| 1000.1A TL-132 [PDF] | DMH Grants Manual** | February 24, 2010 |
| 1000.2 TL-134 [PDF] | MHRS Provider Authorization and Billing Manual** | March 30, 2010 |
| 1000.3 TL-137 [PDF] | DMH Privacy Policies and Procedures Operations Manual (HIPAA Policy Manual) | July 16, 2003 |
| 1000.3 TL-168 [PDF] | DMH HIPAA Privacy Forms | June 6, 2012 |